Privacy Policy
Effective Date: 01 July 2026
Compliance Driven Training Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our training services.
1. Who We Are
Compliance Driven Training Ltd
Registered Company Number: 17323121
Email: enquiries@cdttraining.co.uk
Website: www.cdttraining.co.uk
2. Information We Collect
We may collect the following information:
Name
Company name
Job title
Email address
Telephone number
Billing information
Course booking information
Training attendance records
Certification details where applicable
Information submitted through our contact forms
Website usage information collected through cookies and analytics
3. How We Collect Information
We collect information when you:
Complete a contact form
Book a course
Purchase training
Subscribe to updates
Contact us by email or telephone
Visit our website
Interact with our online booking system
4. How We Use Your Information
We use your information to:
Process course bookings
Deliver training services
Issue certificates where applicable
Respond to enquiries
Provide customer support
Process payments
Improve our website and services
Comply with legal obligations
Maintain training records where required by awarding organisations
We do not sell your personal information.
5. Payment Information
Payments are securely processed by Stripe. We do not store your full payment card details.
Please refer to Stripe's own Privacy Policy for further information about how payment information is processed.
6. Website Analytics
Our website uses tools including:
Google Analytics 4
Microsoft Clarity
These services help us understand how visitors use our website so we can improve user experience.
Analytics data is collected anonymously where possible.
7. Cookies
Our website uses cookies to:
Operate essential website functions
Improve website performance
Analyse visitor behaviour
Remember user preferences
Visitors can manage cookie preferences using our cookie banner.
8. Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
Contract
Legitimate Interests
Legal Obligation
Consent (where required)
9. Data Sharing
We may share information with trusted service providers including:
Squarespace (website hosting)
Squarespace Scheduling (Acuity)
Stripe (payments)
Microsoft 365 (email services)
Google Analytics
Microsoft Clarity
Awarding organisations where required for certification
We only share information necessary to provide our services.
10. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
11. Data Retention
We retain personal information only for as long as necessary to:
Deliver our services
Meet legal obligations
Maintain certification records
Resolve disputes
Training records may be retained for longer where required by awarding organisations.
12. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information where applicable
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing relies upon consent
To exercise your rights, please contact:
enquiries@cdttraining.co.uk
13. Complaints
If you are unhappy with how we process your information, you may contact the UK Information Commissioner's Office (ICO).
Website: https://ico.org.uk
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.