Terms and Conditions

Effective Date: 01 July 2026

Welcome to the Compliance Driven Training Ltd website. By accessing our website or booking any of our training courses, you agree to these Terms and Conditions. Please read them carefully before making a booking.

1. About Us

Compliance Driven Training Ltd ("we", "our", "us") provides professional compliance training for the water industry, including online and face-to-face courses.

Website: www.cdttraining.co.uk

Email: enquiries@cdttraining.co.uk

2. Booking a Course

Bookings may be made through our website, by email or by other approved booking methods.

A booking is only confirmed once:

  • Payment has been received.

  • You receive a booking confirmation from Compliance Driven Training Ltd.

We reserve the right to refuse or decline bookings where necessary.

3. Course Fees

All course prices are displayed in Pounds Sterling (£).

Compliance Driven Training Ltd is currently not VAT registered. Therefore, VAT is not charged on our training fees unless otherwise stated.

Prices are subject to change without notice but will not affect confirmed bookings.

4. Payment

Payment must be made using one of our approved payment methods.

Where payment by invoice has been agreed, payment must be made within the agreed payment terms shown on the invoice.

Failure to pay may result in cancellation of the booking.

5. Course Delivery

Courses may be delivered:

  • Online

  • Face-to-face at a client location

  • Face-to-face at a training venue

Minimum delegate numbers may apply for certain face-to-face courses.

Where a minimum number of delegates is not met, we reserve the right to rearrange or cancel the course.

6. Delegate Responsibilities

Delegates are responsible for:

  • Providing accurate booking information.

  • Joining online courses on time.

  • Ensuring suitable internet access and equipment for online training.

  • Following trainer instructions.

  • Behaving professionally and respectfully during training.

Compliance Driven Training Ltd reserves the right to remove any delegate whose behaviour is disruptive, abusive or unsafe. No refund will normally be provided in these circumstances.

7. Attendance

Delegates must attend the full course and meet any applicable assessment requirements.

Certificates or qualifications will only be issued where all course requirements have been successfully completed.

8. Certification

Where applicable, certificates will be issued after successful completion of the course and verification of attendance.

Certification times may vary depending on the awarding organisation.

9. Changes to Courses

We reserve the right to:

  • Change course dates.

  • Change trainers.

  • Change delivery methods.

  • Change training venues where necessary.

Where significant changes are required, we will provide reasonable notice wherever possible.

10. Cancellation by Compliance Driven Training Ltd

Occasionally we may need to cancel or postpone a course due to circumstances beyond our control.

Where this happens, delegates will be offered either:

  • A full refund, or

  • A transfer to another available course date.

We are not responsible for travel, accommodation or any other indirect costs incurred by delegates.

11. Intellectual Property

All training materials remain the property of Compliance Driven Training Ltd unless otherwise stated.

Training materials may not be:

  • Copied

  • Shared

  • Recorded

  • Reproduced

  • Distributed

  • Used for commercial purposes

without our prior written permission.

12. Website Use

You agree not to:

  • Attempt to gain unauthorised access to our website.

  • Introduce malicious software.

  • Misuse our online booking systems.

  • Copy website content without permission.

We reserve the right to restrict access where misuse is identified.

13. Limitation of Liability

While we take reasonable care in delivering our services, Compliance Driven Training Ltd shall not be liable for:

  • Indirect losses

  • Consequential losses

  • Loss of profits

  • Business interruption

  • Loss arising from circumstances outside our reasonable control

Nothing in these Terms excludes liability where it cannot legally be excluded.

14. Privacy

Your personal information will be processed in accordance with our Privacy Policy.

15. Force Majeure

We shall not be responsible for delays or failure to perform our obligations due to events outside our reasonable control, including but not limited to:

  • Severe weather

  • Industrial action

  • Government restrictions

  • Power failures

  • Internet outages

  • Illness

  • Natural disasters

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

Compliance Driven Training Ltd

Email: enquiries@cdttraining.co.uk

Website: www.cdttraining.co.uk